Privacy Policy

Last updated May 17, 2026

FineCheck (a product of Home Health Solutions Inc.; “FineCheck,” “we,” “us”) operates the website at finecheck.caand offers a paid procedural- compliance review service for Alberta condominium fines. This Privacy Policy explains what personal information we collect, how we use and share it, how long we keep it, and your rights under Alberta's Personal Information Protection Act (PIPA).

We have written this policy in plain language. If anything is unclear, email us at hello@finecheck.caand we'll explain.

What we collect

We collect personal information only as needed to provide the service:

• Your email address. Required so we can send you the report.
• The fine letter. Either pasted as text or uploaded as a PDF / image file.
• Your condominium's bylaw. A PDF you upload.
• Background / history you optionally provide as free-form text.
• Supporting documents you optionally upload (e.g. prior warnings, correspondence, photos).
• Optional context you provide (corporation name, unit number, date received, service method).
• Payment information. Processed entirely by Stripe. We never see, store, or have access to your card number, CVC, or full bank details. Stripe sends us only an event indicating the payment succeeded.
• Anonymous analytics. Page visits are counted via Plausible, which does not use cookies and does not collect personally identifiable information.

We do not collect anything you do not give us. We do not buy personal information about you from third parties. We do not run advertising or tracking pixels on this site.

How we use it

We use the information you submit for three purposes:

1. To generate your assessment.Your documents and context are sent to Anthropic's Claude API to produce the structured report.
2. To deliver your report. The HTML email and PDF attachment are sent to the email address you provided, via Resend.
3. To improve the service and produce anonymized aggregate statistics. We compute and retain anonymized statistics across all reports — for example, how often a particular procedural defect appears, the distribution of fine amounts across corporations, or which sections of the Condominium Property Regulationare most often miscited. Aggregate statistics never republish any corporation's underlying bylaw or correspondence and cannot be used to identify you or your unit. We may also use brief anonymized excerpts of bylaw patterns or fine-letter patterns under fair dealing (Copyright Act s.29) for internal benchmarking and quality-control. The basis on which we do these things is set out in our Terms of Service.

We do not sell your personal information. We do not use your personal information for advertising or for unsolicited marketing emails. We do not use the substantive text of your bylaw, fine letter, or supporting documents to train third-party commercial AI models, and we do not republish any corporation's materials to third parties.

Who we share it with

To deliver the service, your information passes through a small set of third-party providers. Each is bound by their own privacy and security commitments:

• Anthropic (United States) — runs the Claude AI that reads your documents and produces the assessment.
• Stripe (United States) — processes your $15 payment. We share only your email and a reference identifier with Stripe.
• Resend (United States) — delivers your email report.
• Vercel (United States) — hosts this website and provides private file storage (Vercel Blob) for your uploaded documents.
• Supabase (Canada — Montreal region) — provides the database that records your request status.
• Plausible (Germany) — counts anonymous page visits for analytics. No personally identifiable information is sent to Plausible.

We do not sell, rent, or lease your personal information to any third party for marketing, profiling, or any other purpose.

Cross-border data transfers

Because Anthropic, Stripe, Resend, and Vercel are based in the United States, your uploaded documents and email address are transferred outside of Canada in the course of producing your report. By submitting the form on finecheck.ca/check and checking the consent box, you consent to this cross-border processing under PIPA s.5.

If you are not comfortable with cross-border processing, do not submit your information through this site. We do not have an Alberta-only processing option at this time.

How long we keep your information

• Uploaded documents (fine letter, bylaw, supporting docs) are deleted from Vercel Blob within 30 days of report generation. You can request earlier deletion by emailing hello@finecheck.ca.
• Email and assessment metadata (the record that you submitted a request, your email, your assessment result) are retained in our database for up to 24 months for support, fraud-prevention, and accounting purposes. You can request earlier deletion by emailing us; we will comply unless we are legally required to retain the record (e.g. for tax purposes).
• Payment records are retained by Stripe per their own retention policies and applicable Canadian tax law (typically 7 years).
• Anonymous analytics data(page views) is retained per Plausible's policy and contains no PII tied to you.

How we secure it

• All traffic to finecheck.ca uses HTTPS / TLS encryption.
• Uploaded documents are stored in a private Vercel Blob store accessible only by our server-side code. The URLs we issue are not browsable without authentication.
• Our database uses Postgres row-level security; the public anon key has no access to any customer data.
• Payment card details never touch our servers. They are entered on Stripe's checkout page and tokenized.

Your rights under PIPA

You have the following rights with respect to your personal information under Alberta's Personal Information Protection Act:

• Access. You can request a copy of the personal information we hold about you.
• Correction. You can request that we correct inaccurate information.
• Withdraw consent / deletion. You can request that we delete your information at any time. We will comply within 30 days unless we are legally required to retain a record.
• Complaint. You can complain to the Office of the Information and Privacy Commissioner of Alberta if you believe we have mishandled your information.

To exercise any of these rights, email hello@finecheck.ca from the same email address you submitted with your request. We will respond within 30 days.

Children's information

FineCheck is intended for adult Alberta condominium owners. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, email us and we will delete it.

Changes to this policy

We may update this Privacy Policy as our service evolves. Material changes will be flagged at the top of the page. The “Last updated” date above shows the most recent revision. Continued use of the service after a material change constitutes acceptance of the updated policy.

Contact

Email hello@finecheck.ca with any privacy questions, deletion requests, or concerns.

About this policy: This Privacy Policy is written by the founders of FineCheck in good faith to comply with Alberta PIPA and the practical realities of a small online service. It is not a substitute for personalized legal advice. If you have a specific privacy concern, contact us directly.

View our Terms of Service →