Terms of Service

Last updated May 17, 2026

These Terms of Service (“Terms”) govern your use of FineCheck, a product of Home Health Solutions Inc. (“FineCheck,” “we,” “us”) at finecheck.ca. By using the site or purchasing a report, you agree to these Terms. If you do not agree, do not use the service.

What FineCheck does

FineCheck offers a paid procedural-compliance review for Alberta condominium fine letters. For $15 CAD per assessment, an AI system compares your submitted documents (the fine letter, your bylaw, and any supporting documents you provide) against Alberta's Condominium Property Act and Condominium Property Regulation, and emails you a cited report.

What FineCheck is NOT

1. FineCheck is not a law firm. We do not practise law. Our reports are not legal opinions and do not create a solicitor-client relationship.
2. FineCheck does not provide legal advice. The reports we generate are structured procedural-compliance assessments based on publicly available statutes and the documents you provide. For legal advice tailored to your specific situation, retain an Alberta lawyer in good standing.
3. FineCheck is not affiliated with the Government of Alberta or the Condominium Dispute Resolution Tribunal (CDRT). We have no special access, special relationship, or any endorsement from either body.
4. FineCheck does not represent you at the CDRT or in any other forum. The report we provide is your tool to use as you see fit; we do not file applications, attend hearings, or act as your agent in any way.

AI-generated content

Reports are generated by an AI system (Anthropic's Claude). AI systems can be inaccurate. We have designed the service to require the AI to cite specific bylaw sections and statutory provisions, so that every claim is verifiable. You are responsible for verifying anything in the report before relying on it, especially before submitting it to the CDRT, sharing it with a lawyer, or using it as the basis of a written response to your board.

What you agree to when you submit a request

By submitting the form on /check, you confirm:

1. You are an adult (18+) Alberta condominium owner, occupant, or their authorized representative.
2. You have the legal right to upload the documents you submit. Do not upload other people's private documents unless you have their consent.
3. You understand the report is not legal advice and that you may still wish to consult a lawyer.
4. You consent to your submitted materials being processed by AI services operated outside of Canada (see our Privacy Policy).
5. You understand the $15 fee is for the procedural-compliance review service only. We make no guarantee of any specific outcome at the CDRT, in negotiation with your board, or in any other dispute.

Payment, refunds, and chargebacks

• $15 CAD per assessment. Payment is processed by Stripe. We do not store your card details.
• Reports are delivered electronically. Typically within 5 minutes of payment; in rare cases up to a few hours.
• Refund policy. The $15 fee is generally non-refundable once the report is generated. We will refund the fee in the following circumstances:
  • You did not receive the report (after we have attempted re-delivery once) within 24 hours of payment.
  • The report contains a citation to a statutory provision that does not exist or is materially wrong. Email hello@finecheck.ca with the specific citation in question within 30 days; if the error is verified, we will refund.
• Chargebacks. If you believe a charge was unauthorized, please contact us first at hello@finecheck.ca before initiating a chargeback. We will work with you to resolve any genuine billing dispute.

Your obligations

• Don't upload documents you do not have the right to share.
• Don't attempt to use the service to harass another owner, a property manager, or a condo corporation.
• Don't attempt to reverse-engineer, scrape, abuse, or overload our systems.
• Don't use any output from FineCheck to misrepresent that we provided legal advice or that we are affiliated with the Alberta government, the CDRT, or any law firm.
• The report we provide is for your personal use. You may share it freely with your lawyer, your board, your family, or the CDRT. You may not redistribute it commercially or resell it.

Your authorization to FineCheck

Most of the documents that go into a fine-check review (your bylaw and the fine letter you received) are owned by the condominium corporation, not by you personally. Under the Condominium Property Act and its Regulation, you are entitled to receive copies and to share those copies with advisors, lawyers, family members, or service providers acting on your behalf — including FineCheck.

By submitting content through the service, you confirm:

1. You have the lawful right under the Condominium Property Act or otherwise to receive and share the materials you upload, OR you are an authorized representative of someone who does.
2. You authorize FineCheck to receive, store, process, and analyze those materials on your behalf for the purpose of producing your report and operating the service.
3. You acknowledge that you are not transferring ownership of the underlying documents to FineCheck (the corporation retains its copyright), and FineCheck does not claim ownership of them.

What FineCheck may do with submitted content

• Produce and deliver your report — the primary purpose of the authorization.
• Retain operational records (audit logs, payment records, the fact that a request was made, the rendered report) for the retention periods set out in our Privacy Policy.
• Compute and retain anonymized aggregate statisticsacross Alberta condo corporations — for example, how often a particular procedural defect appears across all reports. Aggregate statistics never republish or redistribute any corporation's underlying bylaw or correspondence and cannot be used to identify you or your unit.
• Use brief, anonymized, fair-dealing excerpts of bylaws or fine-letter patterns for research, internal benchmarking, and quality-control of the service. Fair dealing under section 29 of the Copyright Act permits such use for the purpose of research, private study, or review.

What FineCheck will not do

• Republish or distribute the substantive text of any corporation's bylaw or fine letter to third parties.
• License or sublicense the underlying documents — FineCheck does not have those rights to grant.
• Use the materials in any way that would identify you or your unit without removing personal information first.

Withdrawal of authorization

You may withdraw your authorization for future processing at any time by emailing hello@finecheck.ca. Withdrawal stops further processing and triggers deletion of your stored files and metadata per the retention rules in our Privacy Policy. Withdrawal does not require deletion of anonymized aggregate statistics, audit-log entries we are required to retain, or the copy of the report already issued to you.

Your own contributions and moral rights

For any content you personally authored — for example, the background and history notes you type into the form — you grant FineCheck a non-exclusive licence to use that content for the same purposes set out above, and to the extent permitted by law you waive your moral rights in that content with respect to FineCheck.

Indemnity

You agree to indemnify FineCheck against any claim by any third party — including your condominium corporation, property manager, or other unit owners — arising from materials you uploaded that you did not have the lawful right to share.

FineCheck's own property

The FineCheck website, branding, and the software that generates reports are owned by FineCheck. The text of your individual report is yours to use as described in “Your obligations” above.

Limitation of liability

To the maximum extent permitted by Alberta law:

• The service is provided “as is”without warranties of any kind, express or implied.
• FineCheck's total aggregate liability to you, for any claim arising out of or relating to the service, is limited to the amount you paid us for the assessment in question (typically $15 CAD).
• We are not liable for any decisions you make (or do not make) based on the report, including but not limited to: paying or disputing a fine, filing or not filing at the CDRT, retaining or not retaining a lawyer, or any consequence flowing from those decisions.
• We are not liable for any indirect, consequential, incidental, or punitive damages.

Some Alberta statutory rights cannot be excluded; nothing in these Terms restricts those.

Indemnification

You agree to indemnify and hold harmless FineCheck and its operators from any third-party claim arising from (a) documents you uploaded that you did not have the right to upload, (b) your use of the report in a manner that violates these Terms, or (c) your actions taken in reliance on the report against another party.

Governing law and disputes

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta. Any dispute arising under these Terms is subject to the exclusive jurisdiction of the courts of Alberta.

Before initiating any formal proceeding, you agree to email us at hello@finecheck.ca and give us 30 days to resolve the matter informally.

Changes to these Terms

We may revise these Terms from time to time. Material changes will be flagged at the top of this page. Continued use of the service after a revision constitutes acceptance. The “Last updated” date above shows the most recent revision.

Contact

Email hello@finecheck.ca for any questions about these Terms.

About these Terms: Written by the founders of FineCheck in good faith to set clear expectations for our customers. Not a substitute for personalized legal advice. We may seek formal legal review of these Terms as the service grows.

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